Privacy Policy — Quiet Aletheia

Introduction

Quiet Aletheia respects your privacy.

This Privacy Policy explains the types of information we may collect when you visit our website, contact us, submit a project inquiry or referral, purchase a product or service, or otherwise work with Quiet Aletheia.

By using this website, you acknowledge the practices described below.

Information you choose to share

Depending on how you interact with Quiet Aletheia, you may choose to provide information such as:

Your name
Email address
Phone number
Business, organization, brand, or project name
Website and social media information
Billing and shipping information
Project details
Brand preferences
Budget and timeline information
Logos, photographs, graphics, documents, brand guides, or other files you upload or provide
Information included in messages, forms, questionnaires, or project communications
Purchase and order information
Referral names, email addresses, and information you choose to share
Project feedback and your choices about sharing comments or completed work

Please do not send passwords, financial account credentials, Social Security numbers, or other highly sensitive information through a general inquiry form.

Information collected automatically

Our website and the services used to operate it may automatically collect limited technical information such as:

Browser type
Device type
IP address
Pages visited
Referring pages
General website usage information
Cookies or similar technologies

This information may be used to operate, secure, understand, and improve the website.

How we use information

Information may be used to:

Respond to inquiries
Record and review referrals, discounts, and customer credits
Review project feedback and record testimonial or portfolio permissions
Evaluate project requests
Prepare estimates or proposals
Provide products and services
Maintain consistency across a client's projects
Process purchases and payments
Coordinate printing, production, or delivery when requested
Communicate about active projects or orders
Provide customer support
Maintain business and transaction records
Improve our services and website
Prevent fraud, misuse, or security problems
Meet legal, tax, accounting, or regulatory obligations

Entering someone's information on our referral form does not add them to a marketing list or trigger an email from us. They may choose to contact Quiet Aletheia themselves.

Client brand information

When you provide brand information, files, preferences, or previous project materials, Quiet Aletheia may retain that information as part of your client record.

This helps us maintain consistency when you return for future projects.

You may ask us to update inaccurate client information or discuss information you no longer want used for future projects.

Payments

Payments may be processed through third-party payment providers.

Quiet Aletheia does not intentionally store complete payment-card numbers through ordinary website forms.

Payment providers may collect and process information according to their own privacy policies and security practices.

Printing, production, and fulfillment

When Quiet Aletheia coordinates printing, production, shipping, or fulfillment, information necessary to complete the order may be provided to the production or delivery company involved.

This may include information such as:

Customer or recipient name
Shipping address
Contact information where required
Approved artwork
Production specifications
Order details

We share only information reasonably necessary to complete the requested service.

Service providers

Quiet Aletheia may use third-party services to help operate the business, including services for:

Website hosting
Forms
Payments
Email
File storage
Analytics
Design and production
Printing and fulfillment
Shipping
Business administration

These providers may process information as necessary to provide their services.

Selling personal information

Quiet Aletheia does not sell customer personal information to data brokers.

If our data practices materially change, this policy will be updated accordingly.

Client work and portfolio use

Client information submitted through private forms is not automatically made public.

Quiet Aletheia will not publish confidential project information merely because it was submitted through an intake form.

Finished creative work may be displayed in a portfolio, website, social media, or promotional materials when permitted by the applicable agreement or client approval.

Projects involving confidential or private information may be excluded from promotional use.

Data retention

We may retain information for as long as reasonably necessary to:

Complete projects
Maintain client records
Support future work
Process reorders
Maintain financial and business records
Resolve disputes
Meet legal obligations

Retention periods may vary depending on the type of information.

Security

Quiet Aletheia uses reasonable administrative and technical practices intended to protect information.

However, no online system, email service, file transfer, or storage system can be guaranteed to be completely secure.

Children's privacy

Quiet Aletheia's commercial website and services are intended for adults and businesses.

We do not knowingly use the website to solicit personal information from children under 13.

Your choices

You may contact Quiet Aletheia regarding:

Corrections to information you provided
Questions about how your information is used
Marketing communication preferences
Requests concerning client information we maintain

Certain information may need to be retained for legal, accounting, transaction, fraud-prevention, or legitimate business purposes.

Changes to this policy

This Privacy Policy may be updated as Quiet Aletheia's services, technology, vendors, or legal obligations change.

The current version will be posted on this page with an updated effective date.

Contact

Questions about this Privacy Policy may be sent to:

Quiet Aletheia
hello@quietaletheia.com